Steamship Authority seeking public input on updated mission statement

Posted: July 17, 2019

FALMOUTH (July 17, 2019) – The Woods Hole, Martha’s Vineyard and Nantucket Steamship Authority is seeking public input from its ridership and members of its constituent communities as part of a project to develop a new mission statement for the organization.

The Authority has developed a dedicated page ( on its website where those seeking to provide comment can read about the last mission statement, which was developed in 1994 but never fully implemented, as well as answer some questions designed to elicit feedback to guide the mission statement project team.

The Authority will also be directly soliciting feedback from elected officials and community members in its five port communities – Barnstable, Dukes County, Falmouth, New Bedford and Nantucket. Additionally, it is holding open houses to allow for in-person feedback to be delivered to the project team. Those are scheduled as follows:

  • NANTUCKET: July 18 from 9:30 a.m. - 11 a.m. in the Discovery Center at the Nantucket Whaling Museum, 13 Broad Street, Nantucket.
  • HYANNIS: July 18 from 2 p.m. - 3:30 p.m. in the second-floor conference room of the SSA Hyannis Terminal, 69 South Street, Hyannis.
  • MARTHA'S VINEYARD: July 24, 2019 from 2 p.m. - 4 p.m. at the Tisbury EMS Building, 215 Spring Street, Vineyard Haven.
  • FALMOUTH: July 30 from 2 p.m. - 4 p.m. in the first-floor conference room at the SSA Administration Building, 228 Palmer Avenue, Falmouth.

The deadline for submitting feedback is August 23, 2019. The mission statement project team anticipates delivering drafts to the Port Council and Board at their September meetings.

Developing a mission statement was one of ten (10) recommendations contained in a comprehensive review of the Authority’s operations conducted in 2018 by HMS Consulting, Rigor Analytics and Glosten Associates. For more information on the Steamship Authority’s implementation of the HMS Consulting recommendations, including more detailed implementation plans and a timetable for the projects, visit