Contact Us

Family playing a board game

Reservations & Information

Mashpee Reservation Office:
(508) 477-8600 TTY: (508) 540-1394

Martha’s Vineyard Reservation Office:
(508) 693-9130

High-Speed Passenger-Only Reservations:
(508) 495-3278 (FAST)
Hyannis to Nantucket, dock to dock in one hour.

Office Hours:
Open Daily 7:30am – 4:00pm
(Closed Thanksgiving, Christmas & New Year’s Day)

Mailing Address:
509 Falmouth Road, Mashpee, MA 02649

Ticket Offices: (Reservations are not available at these numbers)

Woods Hole: (508) 548-3788 – TTY: (508) 457-5867
Vineyard Haven: (508) 693-0367
Oak Bluffs (seasonal): (508) 693-0125
Hyannis: (508) 771-4000 – TTY: (508) 778-7633
Nantucket: (508) 228-0262

Suggestions, Compliments or Complaints – We'd love to hear what you have to say about our service.

Give Us Your Feedback

Other Phone Numbers

Lost & Found: (508) 548-5011 extension 238

Brochures/Schedules: (508) 477–8600 or (508) 693–9130 TTY: (508) 540–1394

511 Massachusetts:
A Traveler information service, which provides real-time, route-specific traffic, transit and traveler information. Dial 511 from your mobile phone. Steamship Authority route code is 72. Regular cell phone airtime charges apply.
For current parking, trip status and directions, visit our mobile website on any smart device. Log onto m.SteamshipAuthority.com.

General Office: (508) 548-5011 Hours: Monday-Friday (excluding holidays) 8:00 am – 4:30 pm
P.O. Box 284, Woods Hole, MA 02543

Staff

Administration

  • Robert B. Davis, General Manager, ext. 200
  • Mark K. Rozum, Treasurer/Comptroller, ext. 205
  • Terence G. Kenneally, General Counsel and Records Access Officer, ext. 301
  • Sean F. Driscoll, Communications Director and Records Access Officer, ext. 302
  • Mark Amundsen, Director of Marine Operations, ext. 237
  • Charles Monteiro, Port Captain, ext. 213
  • Alison Fletcher, Director of Shoreside Operations , ext. 219
  • Mary T.H. Claffey, Director of Information Technologies, ext. 456
  • Carl R. Walker, Director of Maintenance and Engineering, ext. 288
  • Janice Kennefick, Human Resources Director, ext. 206
  • Larry Ferreira, Director of Security, ext. 386
  • Kimberlee McHugh, Director of Marketing, ext. 306
  • Angela Sampson, Health, Safety, Quality and Environment Manager, ext. 225
  • Peggy Nickerson, Procurement Officer, ext. 515

Terminals & Parking

  • Robert Townes, Woods Hole Terminal Manager, ext. 227
  • Richard Clark, Vineyard Haven Terminal Manager, ext. 258
  • Bridget Tobin, Oak Bluffs Terminal Manager, ext. 255 or 254
  • Chris Chace, Hyannis Terminal Manager, ext. 257
  • Elaine Mooney, Nantucket Terminal Manager, ext. 259
  • Michael Young, Woods Hole/Falmouth Parking/Transportation Manager, ext. 291
  • Lost and Found, , ext. 238

Reservations

  • Gina L. Barboza, Reservations & Community Relations Manager, ext. 204
  • Group Sales, , ext. 244 or 344
  • Debra Lyons, Mashpee Call Center Supervisor, ext. 229
  • Kaitrin Maidelis, Mashpee Call Center Supervisor, ext. 155
  • Heather Harriman, Mashpee Call Center, ext. 250
  • Donna St. John, Mashpee Call Center Supervisor, ext. 228
  • Christine Nyari, Mashpee Call Center Supervisor, ext. 273

Board

  • Robert R. Jones, Board Chairman (Barnstable)
  • Marc N. Hanover, Board Vice Chairman (Dukes County)
  • Kathryn Wilson, Board Secretary (Falmouth)
  • Moira E. Tierney, Board Member (New Bedford)
  • Robert F. Ranney, Board Member (Nantucket)

Port Council

  • George J. Balco, Port Council Chairman (Tisbury)
  • Edward C. Anthes-Washburn, Port Council Vice Chairman (New Bedford)
  • Robert V. Huss, Port Council Secretary (Oak Bluffs)
  • Eric W. Shufelt, Port Council Member (Barnstable)
  • Mark H. Rees, Port Council Member (Fairhaven)
  • Robert S.C. Munier, Port Council Member (Falmouth)
  • Nathaniel Lowell, Port Council Member (Nantucket)