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Reservations & Information

Mashpee Reservation Office:
(508) 477-8600 TTY: (508) 540-1394

Martha’s Vineyard Reservation Office:
(508) 693-9130

High-Speed Passenger-Only Reservations:
(508) 495-3278 (FAST)
Hyannis to Nantucket, dock to dock in one hour.

Office Hours:
Open Daily 7:30am – 4:00pm
(Closed Thanksgiving, Christmas & New Year’s Day)

Mailing Address:
509 Falmouth Road, Mashpee, MA 02649

Ticket Offices: (Reservations are not available at these numbers)

Woods Hole: (508) 548-3788 – TTY: (508) 457-5867
Vineyard Haven: (508) 693-0367
Oak Bluffs (seasonal): (508) 693-0125
Hyannis: (508) 771-4000 – TTY: (508) 778-7633
Nantucket: (508) 228-0262

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Other Phone Numbers

Lost & Found: (508) 548-5011 extension 238

Brochures/Schedules: (508) 477–8600 or (508) 693–9130 TTY: (508) 540–1394

511 Massachusetts:
A Traveler information service, which provides real-time, route-specific traffic, transit and traveler information. Dial 511 from your mobile phone. Steamship Authority route code is 72. Regular cell phone airtime charges apply.
For current parking, trip status and directions, visit our mobile website on any smart device. Log onto m.SteamshipAuthority.com.

General Office: (508) 548-5011 Hours: Monday-Friday (excluding holidays) 8:00 am – 4:30 pm
P.O. Box 284, Woods Hole, MA 02543

Staff

Administration

  • Robert B. Davis, General Manager, ext. 200
  • Mark K. Rozum, Treasurer/Comptroller, ext. 205
  • Terence G. Kenneally, General Counsel and Records Access Officer, ext. 301
  • Sean F. Driscoll, Communications Director and Records Access Officer, ext. 302
  • Mark Amundsen, Director of Marine Operations, ext. 237
  • Charles Monteiro, Port Captain, ext. 213
  • Alison Fletcher, Director of Shoreside Operations , ext. 219
  • Janice Kennefick, Human Resources Director, ext. 206
  • Todd Falvey, Director of Security, ext. 386
  • Kimberlee McHugh, Director of Marketing, ext. 306
  • Angela Sampson, Health, Safety, Quality and Environment Manager, ext. 225
  • Peggy Nickerson, Procurement Officer, ext. 515

Terminals & Parking

  • Robert Townes, Woods Hole Terminal Manager, ext. 227
  • Leigh Cormie, Vineyard Haven Terminal Manager, ext. 258
  • Chris Chace, Hyannis Terminal Manager, ext. 257
  • Elaine Mooney, Nantucket Terminal Manager, ext. 259
  • Michael Young, Woods Hole/Falmouth Parking/Transportation Manager, ext. 291
  • Lost and Found, Lost and Found, ext. 238
  • Woods Hole terminal, traffic and excessive noise issues

Reservations

  • Group Sales, Group Sales, ext. 244 or 344
  • Debra Lyons, Mashpee Call Center Supervisor, ext. 229
  • Reservations Supervisor , Mashpee Call Center Supervisor, ext. 229, 273, 180 or 155
  • Sumi Yazzie, Mashpee Call Center Supervisor, ext. 155
  • Donna St. John, Mashpee Call Center Supervisor, ext. 180
  • Christine Nyari, Mashpee Call Center Supervisor, ext. 273
  • Angela Campbell, Reservations & Community Relations Manager, ext. 204
  • Trucks Department, Truck Coordinators, ext. 169 or 228

Board

  • Kathryn Wilson, Board Chair (Falmouth)
  • Moira E. Tierney, Board Vice Chair (New Bedford)
  • Robert F. Ranney, Board Secretary (Nantucket)
  • Robert R. Jones, Board Member (Barnstable)
  • James M. Malkin, Board Member (Dukes County)

Port Council

  • Edward C. Anthes-Washburn, Port Council Chairman (New Bedford)
  • Joe Sollitto, Port Council Member (Oak Bluffs)
  • Eric W. Shufelt, Port Council Vice Chairman (Barnstable)
  • Mark H. Rees, Port Council Member (Fairhaven)
  • Robert S.C. Munier, Port Council Secretary (Falmouth)
  • Nathaniel Lowell, Port Council Member (Nantucket)
  • John Cahill, Port Council Member (Tisbury)