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Strategic Planning Project

Raftelis/SSA logo

The Steamship Authority is working with Raftelis Financial Consultants Inc. to develop a strategic plan, which was one of the recommendations from the 2018 comprehensive review of the Authority's operations conducted by HMS Consulting Inc., Glosten Associates, and Rigor Analytics. The plan is expected to be created throughout 2023, and updates to the project will be posted on this page for public review. 


Public input survey - proposed Vision Statement and Strategic Outcomes

The Steamship Authority is developing its first Strategic Plan and we’d like your feedback! On May 2, 2023, the Board and Port Council worked with our consultants from Raftelis to develop the proposed Vision Statement and Strategic Outcomes for our Strategic Plan. Please take a few minutes to share your feedback. All responses are confidential and will be sent directly to Raftelis. The Board and Port Council will consider the input before finalizing the initial framework in August 2023.

The Community Input Survey is Closed - thank you for your participation! 


Public sessions scheduled starting May 22

Share your insights and hopes for the future of the Steamship Authority!

We are developing our first strategic plan, and our consulting partners from Raftelis will be in member communities to gather feedback on the draft Vision and Outcome Statements.

Attend one of these sessions:

5-6:30 p.m. Monday, May 22, 2023: Community Meeting at Steamship Authority Administrative Office, 228 Palmer Avenue, Falmouth 

10:30 a.m.-noon Tuesday, May 23, 2023: Open House at the Oak Bluffs Public Library, 56 School Street, Oak Bluffs 

NEW - 4:30-6 p.m. Tuesday, May 23, 2023, in the training/community meeting room at the Tisbury Emergency Services Facility, 215 Spring St., Tisbury

5-6:30 p.m. Wednesday, May 24, 2023: Community Meeting at Steamship Authority Hyannis Terminal, 141 School Street, Hyannis. 

UPDATED TIME AND DATE: 4:30-6 p.m. Tuesday, June 13, 2023: Open House at the Nantucket Yacht Club, 1 South Beach Street, Nantucket


Project materials

May 2, 2023, Board and Port Council workshop - Environmental Scan Presentation

May 2, 2023, Strategy Workshop Report

Raftelis Project Proposal

Staff Summary GM-783: Strategic Planning Award

Strategic Plan Framework review

Strategic Plan framework