Frequently Asked Questions

Question:

How does “standby” work on the Martha's Vineyard route?

Answer:

On days that customers can travel on a standby basis, standby vehicles are generally boarded onto vessels after vehicles with reservations, as space becomes available and in the order that such standby vehicles arrive and check in at the terminal of departure (except for customers with disabilities who need to travel with their vehicles, emergency situations, disruptions in service and other unusual circumstances). Standby vehicles that are not transported by the end of the day are required to leave the Authority's property when the terminal closes for the night, and they are not given any priority for boarding the following day.

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