Frequently Asked Questions

Question:

My car won't start and I need to transport it off-island for repairs. Can it be towed onto and off of the ferry?

Answer:

Generally yes. The Authority will provide a customer with an employee and a vehicle (such as a tow motor) to tow or push the customer’s vehicle onto or off of a ferry at the time of the ferry's loading or unloading (towing/pushing services), subject to certain conditions (including the customer's execution of a release and indemnification agreement) and for an additional charge. In addition, the Authority may refuse to move a vehicle that cannot be loaded or unloaded onto a ferry under its own power if, for example the loading of the ferry may be unduly delayed, or if the appropriate equipment is not available to tow, push and/or transport the vehicle safely. Any vehicle that is pushed off of an Authority ferry at the time of the ferry’s unloading and is not immediately removed from the Authority's terminal upon reaching its port of destination shall also be subject to parking and additional charges.

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