Frequently Asked Questions

Question:

How do the “drive-on/drive-off” services work on the Hyannis-Nantucket route?

Answer:

On the Hyannis-Nantucket route only, when a customer does not have a driver on hand at the time of loading or unloading of the vessel, the Authority will provide the customer with an employee to operate the customer's vehicle in driving it on or off the vessel, as the case may be (drive-on/drive-off services), subject to certain conditions (including the customer's execution of a release and indemnification agreement) and for an additional charge. A customer who purchases “drive-off” services for his or her vehicle may remove the vehicle any time (when the destination terminal is open) within 24 hours after the vehicle's arrival at the destination terminal without incurring any additional parking or storage charges. Vehicles remaining at the destination terminal for more than 24 hours after their arrival, however, are subject to parking and additional charges.

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